SUPPORT
Help when you need it.
Analiva is in development. Our team is available for questions about the product, pricing, integrations and early access.
HOW TO REACH US
The right route for your question.
- Questions & enquiriesUse the enquiry form on the Contact page. We reply by email.
- DemonstrationsBook a demo to see Analiva on your reporting structure.
- Privacy requestsUse the Contact page and start your message with “Privacy request”. We verify your identity before acting.
- Security concernsUse the Contact page and start your message with “Security”. These are handled first.
HELP TOPICS
Find an answer quickly.
Most questions are already answered in our guides and FAQ.
Getting Started
How Analiva works and how to join early access. Read the FAQ →
Pricing & Plans
Plans by number of connected companies, monthly or annual. View pricing →
Integrations
What connects today and what's planned. See integrations →
Guides
Reporting guides and product updates. Browse resources →
FOR CUSTOMERS
In-app support once your account is open.
Customers can raise a support ticket from inside Analiva, choose the right team and follow the conversation through to resolution.
- Technical supportSomething isn't working, or a sync or import has a problem.
- Data & integrationsConnecting companies, mapping accounts, missing figures.
- Billing & paymentsPlans, payments and cancellations.
- Account & securitySign-in, team access and privacy requests.
WHEN YOU CONTACT US
Details that help us answer first time.
Your Business
The business or practice you're asking about.
Accounting System
Which accounting software the companies use.
Number of Companies
How many companies you would connect.
What You Need
The report, figure or question you have in mind.
What You Expected
If something looks wrong, what you expected to see.
Best Way to Reach You
An email address you check, and a phone number if you prefer a call.
BILLING
Subscriptions aren't open yet.
Analiva is in development, so no payments are taken yet. Billing support and the subscription terms will be published before subscriptions open.
- Essential1 connected company.
- GroupUp to 3 connected companies.
- GrowthUp to 5 connected companies.
- PortfolioUp to 10 connected companies.
MORE HELP
Other ways to find what you need.
FAQ
Quick answers about the product, pricing and integrations. Read the FAQ →
Book a Demo
See Analiva on your own reporting structure. Book a demo →
Contact
Send us a message and we'll reply by email. Contact us →
Still need help?
Send us a message and a member of the Analiva team will reply by email.